2 magnetic sensors and connection lines of
20meters are included. You may use it by cutting it to meet your
requirement. If you need more, you may purchase an extension pack.
For your reference, our magnetic sensor is a product of AMSECO in
USA that has been widely recognized of its excellent quality
worldwide. Of course, it is much more expensive compared with other
products. In addition, we specially manufactured the connecting
cable in white color. White connecting line is not readily available
in the market. You can purchase it only at the dealer you bought SA-
Can SA-2000 detect intruder if we put it on
a TV or a refrigerator instead of wall?
This product takes the form of beam with
the detection distance of 8 meters, detection range of 80 degrees in
horizontal and 20 degrees in vertical. Hence, it can detect even if
you install it on a desk with the height of 75 cm on the average.
But please note that the detection degree of vertical direction can
be decreased if you install deep inside of say table and desk.
When I connect the magnetic sensor, it
First, please check whether you have
correctly installed the magnetic sensor. Since the sensor is
operated magnetically, it does not work if the magnetic sensor gap
is too wide and direction is not correct. Make sure you are fully
familiar with the installation angle and direction in a straight
line shown in the manual. Before installing the magnetic sensor at
the place you want, be sure to place it on the desk or the
floor. Then check whether the LED light on if you turn on the switch
of the main body. Attach the sensor, and LED is switched off, if you
set it apart with some interval. You'd better check it in advance
whether main body itself has some problem.
In case of magnetic line connection, can
normal electric cord or phone wire be used?
Yes. But if wire is too thick, installation
job can be difficult and more electricity will be used. Therefore
recommended wire should be used.
Is there any way to use the SA-2000 with
No. It is impossible to use SA-2000 with
the phone line connected to key phone system. But if an office has a
key phone it doesn't mean that SA-2000 can't be connected to other
phone. Only key phone can't be used. If all the phones in an office
are key phones, you can still connect the SA-2000 to the fax machine
In case of magnetic sensor connection, does
infrared sensor also detect?
Attention should be given in installing
magnetic sensor so that they head toward same direction and two
sensors should not be apart each other by more than 5mm. With wrong
magnetic sensor installation, LED light will not appear when the
user puts power switch on level 2. Then in two seconds, beeping
warning sound will go off. If the wrong installation remains
incorrect and the user goes outside, both the sensors will not
The first paging comes but the second
paging fails. What is wrong?
First accurate understanding of A, B, C
input buttons are needed. A, C are for phone and B is for pager
only. Therefore it should be checked whether B button had been used.
And the first and second paging occur consecutively not
simultaneously. (Just as one phone is only able to make one call at a
time) If it is not the case, the flaw may lie in cell phone and
product input button defect.
Can siren sound be turned up?
In case of SA-2000, the siren level is
90dB. (When measured 1M away from it.) As SA-2000 is for indoor usage
only and such level means that the siren can be heard from hallway
with door closed in 1,067 Square Feet apartment. This is enough for
scaring off intruder at home and office. Raising siren level is up
to the design of other parts like output and speaker. It is
desirable to set proper siren level relative to the product size.
Though power switch is turned on, there is
still no light?
In this case, there are three
possibilities. The user's mistake, battery defect and incorrect
installation of magnetic sensor. User's mistake : check whether
battery is properly inserted or there had been any shock to the
Battery defect : It is possible that a
faulty battery had been inserted. Even one faulty battery can cause
malfunction/like no lighting. In this case, new batteries should be
Wrong installation of magnetic sensor: In
case of using magnetic sensor, the wrong installation (direction is
not right or chasm is made) causes no lighting with power switch on.
In particular, if the user puts power switch on level 2, a beeping
warning sound will go off. Check again whether magnetic sensor is
properly installed. If none of the three is the case, there is a
product defect. Replace it with new one at dealer.
In case of listening to site sound, is the
listening time shortened according to how late user picks up the
Yes. Our product is programmed with Motorola
chip and is activated only within the standard-approved time
frame. Therefore, all products will be activated with the same time
frame. The later the user picks up the phone, the shorter the
listening time gets. (For example, if the user picks up cell phone
after five rings, the listening time will be 35 seconds minus15
seconds (the ringing time) from 50 seconds (total time))
What is the anti-malfunction program
explained in the manual?
The anti-malfunction program is designed to
prevent instant sensor detection due to external factors by letting
it alert to user if same sensor detection occurs twice. It is
programmed in case external factors like wind and strong light
After power switch is turned off, the light
is still on.
In this case, the user must have pushed
keypad and Reset Key. User of our product requires pushing each
button on 'OFF mode'. If key is input on 'ON mode', one of internal
components (as electronic features) cause Short. Such problem is
caused by measures designed against an instant high voltage flow.
Phone alert doesn't occur but siren keeps
going off. What is wrong?
In this case, basic check is first needed.
It should be checked whether keypad input sound can be heard after
switch off, the number is properly input (check A, B, C) , and phone
line is properly connected. If none of the above is the case, the
flaw lies in the phone line itself, it may have been directly
connected to key phone, an instant problem with mobile base station,
or defective product. Accurate input as well as phone connection
check is important.
How can we distinguish the calls between
SA-2000 and a normal phone?
Call from SA-2000 has "beeping"
sound every four second, which is easily distinguished from a phone.
The ON/OFF function is inconvenient. Can
the function be controlled outside?
Outside control and remote control function
are in the development for our next model. If the user finds ON/OFF
function inconvenient, it is because the SA-2000 is mounted at a
high place. Without any obstacle, installing SA-2000 0.8-1.5 M above
ground is enough for detection. SA-2000 can be put on desk, table or
electronic appliance at home or office in order to get the easiness
of installing SA-2000.
When an alert comes by a wire or cell
phone, does voice message come with it?
In order to receive voice message, a voice
chip must be built in. In this case, it notifies where the alert
come from. However, the use of voice chip prevents an immediate
sending of site sound to the user. Our SA-2000 gives off the beeping
sound at the interval of four seconds.
Can adapter be used on the SA2000 and what
is the voltage and ampere?
The most used adapter for this product is
9VDC/600mA which is adopted for standard approval. Therefore
9VDC/600mA (for SA-2000 only) is advised but the user still can use
normal 9VDC/500mA or 9VDC/300mA.
Is it possible to install magnetic sensor
at steel door?
Yes but this magnetic sensor is a special
type not supplied in this system. If you need them please contact
your security system dealer, they will be able to supply you. As it
is already known, magnetic sensor has magnetism. In case of steel
door, the magnetism will be directed to the door, which will keep
the sensor from functioning properly. Therefore, it is wise to avoid
installing sensor at a steel door but in an inevitable case, a pad
(cardboard, two-way sticky tapes, wood piece) should be laid at the
Is it possible to detect in dark places?
Yes as SA-2000 detects the heat of a living
creature, it can detect in dark place.
If an obstacle obscures the SA-2000, can it
still detect an intruder?
No, Since it detects the heat of a living
creature, if conduction of heat is hampered, the detection will be
difficult. Therefore special care should be taken in order for any
object not to obstruct the sensor. And it will be effective if
provided magnetic sensors are used for doors (windows, room doors)
where detection are expected to be difficult.
Can pet birds or small insects like
cockroaches be detected?
SA-2000 uses PIR sensor. It means SA-2000
detects moving objects with heat detecting sensor. Therefore, it can
detect not only large animals but also small pet dog, bird and
mouse. But in case of small animal like a mouse. Itís possible
that the sensor fails to detect if it isn't right in front of the
sensor. (Cockroaches can't be detected)
The phone in use has extension number
system. However, although pager number dialed with extension number,
no alert occurs after detection. What should be done?
In this case, the switcher in use is an old
model. Push extension number first, then push the PAUSE key and the
phone number to call. It should be checked first whether local call,
long distant call or a call to mobile phone are possible with the
phone connection to SA-2000.
If the intruder detected by SA-2000 is not
an intruder but a family member, how can the user distinguish?
In case of a family member, they should
previously agree to pick up the receiver at the site in order to
have two-way communication. The mutual identification will prevent
the mishap of reporting an intrusion by a family member and if
necessary, a message can be delivered.
If to install at more than two places,
should the user buy two units of SA-2000?
Yes. If not, the user can use many magnetic
sensors. However, if more infrared sensors are needed for spatial
reason, user should buy more SA-2000. Even with one phone line,
multiple SA-2000 can each be connected to them.
What if a call is coming from SA-2000 but
the user can't pick it up or the line is busy?
For such case, two communication devices
can be installed for ensuring the user receive the warning. For more
security, it is advisable to use extra phone services like call
waiting service or incoming call conversion service. Or use pager
with high receiving rate. It may be asked if it is safer to have
multiple alert time functions. Technologically, it is possible but
practically it will be difficult and ineffective as each alert
function has to be input and above all the total alerting time will
be lengthened (about 7 minutes) because of the inability of
simultaneous alert through wired phone. It will also cause a problem
in re-sensor function. It will be far more effective to have two
well- functioning time alerts rather than multiple alerts giving off
a quick warning sound and re-send the warning (SA-2000 can do this
within 2 minutes.)
If SA-2000 is turned off due to discharged
battery and the user doesn't know it, isn't it dangerous?
If battery is dead, red light at display
lamp will not be on at the time of turning on the power switch. That
works as the first warning. If power is weakened, the user will hear
lower beeping warning sound until the battery is replaced with new
one. So it is unlikely that battery will dead without user know it.
It should be noted that the warning sound would keep going off even
when the power switch is off without new battery.
Is there any way to de-activate the siren
when user wants to check coming or going person only?
Place power switch at level 1. This will
give the user an intrusion alert without setting off the siren. If
the user puts the switch on level 2, siren will go off after
alerting phone number in order to expel the intruder. On the
contrary, if the user wants siren function only minus phone call
warning, all he/she has to do is to remove the phone jack attached
to the back of the product. If the user wants magnetic sensor
function only, cover the sensor window with sticky tape or large
How long can the magnetic sensor line be?
According to Lab test, up to 100m possible.
However, it is advisable to use the line within 50m. If more than
one sensor is connected, the usable time of the battery will be
reduced because it consumes more power. Therefore, we recommend to
purchase and use the AC adapter for SA-2000.
What is the life span of the battery life?
The battery can be used for approximately
one month even with 24 hours operation.
However, it will be reduced if the
detecting sensor and siren are frequently activated.
To purchase the above equipment please call or
firstname.lastname@example.org or contact
Securitex Electronic Systems Engineering at +65 67852171
To download the above FAQ for reference